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Resume of Jack Bellis
11 K
332
K, with audio testimonial (see 2nd paragraph, below)
Where I’m Going
Interface
design, human factors expert, usability engineering, information
design, site navigation design… the debate over the names is
unsettled but my focus has been steadfast.
I
have twenty years of experience—since the birth of the C:>
prompt—lobbying for users’ rights and creating innovations to
support the cause. In the same way that the best developers
have an innate talent for algorithmic thinking, I have an unsurpassed
command of the communication side of the software world. As
early as 1985, I created a program about which one magazine
reviewer remarked, "the program won’t let you hit a wrong
key." Along with this I bring award-winning creative skills,
experience coding in 18 development and scripting languages,
and involvement in a wide range of business situations and application
environments. This background enables me to establish rapport
with developers and efficiently negotiate challenging projects.
Wherever I’ve worked I’ve garnered comments like "I must
say I’m quite impressed…" and "It
was amazing…"
(compelling 332K WAV audio clip) I’d now like to elicit such
feedback on behalf of outstanding interface design, design that
reduces the training burden to its minimum.
Where I’ve Been
FIRST CONSULTING GROUP
Wayne, PA
Senior
Consultant 9/95 - Present
Create
automated training and traditional documentation for consulting
engagements. Currently spearheading our company’s efforts in
usable design.
-
Provided
usability analysis and authored web-based training for a
web-based document management system
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Designed
and created intranet site for software development methodology
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Authored
company-wide user interface design standards, and provided
design input on multiple projects
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Presented
an evening course on interface design and style standards
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Documented
15 client-server systems for pharmaceutical, publishing,
telecommunications, manufacturing, and medical applications
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Consulted
with a Fortune-100 company to implement multimedia CBT,
and subsequently created the complete four-module, 2-hour
suite, with Macromedia Authorware
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Produced
the company’s first sound-and-video multimedia presentations
with Macromedia Director, approximately 10 Director presentations
in all
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Created
an interactive game for our intranet site, using Shockwave
web plugin for Director
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Created
application icon sets, splash screens, and Macromedia Flash
web banners
SYSTEMS AND INFORMATION
DYNAMICS (now a division of SAP, America) Lester, PA
Analyst 5/95
– 9/95
Created
user and technical documentation, and marketing materials for
an industrial transportation package that integrates exclusively
with SAP R/3. The user documentation included context-sensitive
help and an integrated trouble-shooting database with a custom
VB ‘front-end.’ Marketing material consisted of multimedia trade
show presentations and 4-color process printed documents produced
with Ventura Publisher.
UNISYS Corporation
Blue Bell, PA
Senior
Product Information Analyst 3/93 - 4/95
Wrote
technical information for a client-server imaging system. Responsible
for the server installation manual and all integration literature.
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Introduced
online help methods, first with direct editing and then
with high-level tools
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Converted
core library to Multimedia Viewer format
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Awarded
second-highest company award, for creating a working demo
of a programming command set
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Attained
highest possible rating on annual employee review system
SELF-EMPLOYED Wyndmoor,
PA
Documentation,
Database Maintenance, Presentations 4/92 - 3/93
Provided
technical and creative computer services to the following organizations:
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Positek,
Inc., Norristown, PA; technical writing, desktop publishing,
presentations
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The
Berkeley Corporation, Bala Cynwyd, PA; contract desktop
publishing and training of Ventura Publisher
-
Mobile
Computer Systems, Inc., Jenkintown, PA; operator's manual
and proposals
-
T.H.E.M.,
Inc., Mount Laurel, New Jersey; maintained a PC database
POSITEK, INC. Norristown,
PA
Documentation/Training
Coordinator/R&D Specialist 4/89 - 4/92
Wrote
and maintained all customer and internal documentation and some
marketing literature. Conducted internal technical training
and orientation of new software support personnel.
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Produced
a series of seven video tapes for internal training
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Developed
an on-line documentation system for software support staff
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Implemented
over fifty enhancements to the user-friendliness of the
system
Installer/Trainer 9/87
- 3/89
Installed,
trained and supported multi-user computer systems in approximately
100 businesses. Responsible for larger chain-store installations,
nationwide and abroad.
-
Developed
template techniques to streamline software installation
and setup
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Created
the company's first video training tape, enthusiastically
received by clientele
SELF-EMPLOYED Philadelphia,
PA
SIMAX
Video Display Software 3/83 - 9/87
Starting
in 1982, conceived, developed and marketed a new concept in
computer software: a video sign generated by a personal computer.
The work involved two years of 6502 Assembly Language programming.
Sold the program to 14 different types of businesses in ten
states, and received favorable newspaper and magazine reviews.
THE FRANKLIN INSTITUTE
SCIENCE MUSEUM Philadelphia, PA
Assistant
Supervisor, Exhibits Department 2/79 - 3/83
Fabricated,
installed, and managed the installation of public science exhibits.
Education
THE CHUBB INSTITUTE
Paramus, New Jersey
Novell
Network Administration Course, 1/92
THE MAXWELL INSTITUTE
Norristown, PA
Computer
Programming Certificate, 4/83
PENNSYLVANIA STATE
UNIVERSITY University Park, PA
Bachelor
of Science, Science Major, 3/77
Affiliations
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Society
for Technical Communication, with articles published at
regional and national levels
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Usability
Professionals Association
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